Booking Policies

Day Tours

  • Payment Due – We require full payment within one week after booking. We will then send you a receipt that will also serve as your tour confirmation.
  • Cancellation and Refunds – If you cancel your reservation on a day tour up to 3 days before the tour, we will refund you in full. However, if the day tour involves a ticketed event, we may withhold the cost of the ticket, unless we are able to fill your space.  Within three days of the tour, refunds will be based on costs we are able to get refunded from our tour suppliers.
  • Rescheduled and Cancelled Tours – If Pleasurebent Tours cancels or postpones a tour you may request a full refund or maintain a credit on your account for the price of the tour plus a $10 bonus credit.  
  • Group minimums – Pleasurebent Tours reserves the right to cancel tours that do not reach the minimum number of participants (usually 15 to 25 people). 

Multi-Day Tours

  • Livery Pickup / Dropoff Service Included – If you live in the Tucson metro area, including Green Valley, Vail, Saddlebrooke and Catalina, we offer a complimentary livery/pickup service (round-trip) from your doorstep to the Airport or our Motorcoach! Several days before departure you will be notified of your pickup time. If you live outside the livery area, our Team Members will be happy to help you arrange other plans to meet the tour group. 
  • Payment Due – We require a deposit to hold your space on a multi-day tour. Please call our office to ensure availability on a tour, and then upon booking you can pay for the deposit via check, money order or most major credit cards.  Please do not mail a deposit without checking availability as most of our tours fill quickly.
  • Deposits Generally, $80 per person for tours four days or fewer, $150 per person for tours five days or more, or $200 for domestic tours with airfare, and $500-$600 for international tours with airfare. The terms and conditions for deposits relating to all international tours, some domestic tours and cruises vary – please inquire upon booking. If we do not receive this deposit within one week after your reservation was made, we reserve the right (due to high demand) to resell the space. Final payments are usually due approximately 45 days in advance for motorcoach tours and approximately 65 days in advance for tours with flights. Final payment dates may be earlier due to airline or other vendor deadlines. Final payment dates appear on your tour confirmation and deposit receipt.
  • Cancellation and Refunds – Generally, unless otherwise stated in the tour details, deposits are fully refundable up to the final payment date. If there are non-refundable airline or ticketed event tickets, we may withhold that amount from the deposit refund. After the final payment date, deposits may be charged a fee of up to $100 per person if you do not make your final payment. After final payment cancellations are subject to our ability to receive refunds from suppliers for services reserved on your behalf.
  • Rescheduled and cancelled tours – If Pleasurebent Tours cancels or postpones a tour you may request a full refund or maintain a credit on your account for the price of the tour.
  • Travel Insurance – We recommend you purchase a travel protection plan to help to protect you and your travel investment against the unexpected, so you can relax and enjoy your tour. Find out more information on the tour detail page under Pricing. 
  • Late Bookings – If you make a tour reservation after the final payment date of that tour, full payment is due within two days of booking that tour. If you book a fly-out after the final payment date, you may be subject to a package price increase to cover airline price increases.
  • Price Increases – Pleasurebent Tours reserves the right to pass on fuel surcharges, airfare increases and currency fluctuations.
  • Group minimums – Pleasurebent Tours reserves the right to cancel tours that do not reach the minimum number of participants (usually 15 to 25 people).

 

Responsibility

Pleasurebent Tours acts solely as agents in arranging hotel, sight-seeing, baggage handling and other services and does not assume any liability for injury, damage, loss or delay due to any act or default of any company or person. We, along with our subcontractors, reserve the right to make changes and alterations to an itinerary if it is necessary for the proper handling of a tour.